Washing Machine Insurance
Peace of mind for every load of laundry
With a low price washing machine insurance policy you can rest assured that your appliance is covered for all faults and damage, and will be repaired or replaced in the event of a breakdown. No stress, no hidden fees, just straightforward cover you can rely on.
Repair or replace
Accidental damage & breakdown covered
99% of claims approved*
It's easy to take out appliance cover
Enter your details
Simply enter your details via the form on this page and you’ll receive an instant price online.
Pick up the phone
A member of our UK-based team will be in touch to discuss your quote – we operate 9am-6pm Mon-Fri.
Tell us what you need
Our agents will work with you to quickly find an appliance policy that suits your needs and budget.
Your appliances will be covered
Once you have agreed on a cover level for your appliances, we’ll set up your policy and send all of your documents over via your preferred method.
Appliance Cover Questions
Is there a number I can call to buy my appliance cover?
Not everyone prefers to buy online and that’s absolutely fine! If you’d rather speak to someone to set up your appliance cover, just fill the form above and we will get in touch.
When will I receive my welcome documents?
If you’ve chosen email, your agreement letter should arrive within 5–10 minutes of completing your sign-up. If you’ve opted for post, you should receive it the next working day, depending on Royal Mail delivery times.
What happens when my cover is up for renewal?
When your cover is due for renewal, we’ll send you a reminder via your chosen contact method (email or post). If you’re happy to continue, there’s nothing you need to do – your cover will renew automatically.
Is there an excess?
No – we offer unlimited call-outs with no excess fees.
Is my appliance too old?
Not at all! As long as your appliance is in working order, we’ll cover it – no matter its age.
Are there restrictions on the appliances I can add?
Unlike most companies, we don’t place many restrictions on what you can add to your plan. The age, make, or model doesn’t matter – if it breaks down, your Ekaive Homecare policy has you covered.
Please note: we’re unable to cover appliances used for commercial purposes.
When does my cover start?
A 28-day exclusion period will apply in the first 12 months of your plan before you can request any services, unless you have provided evidence of previous cover in which case we can waive this. You’ll find the official start date in your terms and conditions, included in your welcome pack.
How long does my cover last?
Your cover will last as long as you continue to pay or until you cancel.
How do I renew my cover?
It couldn’t be easier – your cover automatically renews with each payment, so there’s nothing you need to do. We’ll be in touch ahead of your renewal date to keep you informed.
How do I pay?
If you buy online then we only currently offer the ability to pay monthly via Direct Debit. However, when you are live, if you wanted to change this then please contact us as we can offer annual or quarterly payments via Direct Debit or even via card. Give us a call if you would like to discuss this further.
What payment system is used to renew my cover? Are my details safe?
Yes — whether you pay by Direct Debit or card, your details are secure. Direct Debit payments are handled securely by our trusted partner, Bottomline, and you are protected by the Direct Debit Guarantee. If you pay by card, your details are tokenised at the point of entry by our PCI-compliant payment partner. This means we never store your full card details, so you can rest easy knowing your information is protected.
I’ve lost my cover documents, where can I obtain a copy?
No problem! Just let us know via our form fill on the Contact Us page and we’ll be happy to email or post a copy to you.
Unlimited Callouts
With our home appliance cover, no matter how many times your appliance breaks down, we’ll send an engineer to repair it.
Free Replacements
If your appliance can’t be repaired or it’s beyond economical repair, we’ll replace it with one of the same or similar specification at no cost.
No Hidden Charges
What you see is what you get. No excess fees, free repairs, and free replacements. Comprehensive appliance cover with absolute peace of mind.